This optional service is renewable every year. For US$590 per year (around US$49 per month) it gives you:
1. Email support.
2. Phone support via toll free number in US and Canada.
Order Support Service online using credit card via Google Checkout.
Sales support is free. For technical support obtain Support Service listed above.
| First name: | required | |
| Last name: | required | |
| Your email: | required | |
| License key: | optional | |
| Questions: |
Extreme Translator produces long date format YYYYMMDD instead of short date YYMMDD in ISA segment date element.
Older versions of the Extreme Translator may require a patch if you use function EDIMain:EDI.X12Util:CurrentShortDate to produce
current date in short date format in EDI X12 output messages.
Current version v1.924 of the translator does not need this patch.
Download Extreme Translator Patch for output of EDI X12 messages
1. Unzip the patch into translator installation "\plugins" subdirectory.
2. Overwrite file EDIMain.dll with copy from the zip file.
Our current demo license code has expired. Once we purchase software online how long will it take to generate a license code so we can use the system in production?
If you make a purchase online Google Checkout system processes the order and key is generated in 2-3 hours. Some orders are reviewed manually by Google Checkout
personnel in which case it may take 3-12 hours.
How can I convert EDI X12 837 Claims to and from flat files using Extreme Translator?
There are two special guides dedicated for EDI 837 translations. Use these guides even if you are working with 837 from other formats not just flat file.
Guide on complex flat text file to EDI X12 translation (includes text file to X12 837 map).
download
Guide on EDI X12 to CSV flat text file translation (also includes X12 837 to text file map).
download
What is the difference between Extreme Translator and Cross Translator?
1. Extreme Translator was designed as part of the suite of products that include complete EDI validation,
automated processing and various communication protocols. It is not just a translator. However it can be used as stand-alone translator.
It was developed to work on Windows platforms since it uses Microsoft .NET ® runtime.
2. Cross Translator has similar mapping tools as Extreme Translator. However it has less wizards and templates and
has only basic validation capabilities but
it can run on other operating systems like Linux, Unix and others. It was developed using Java ® runtime.
Important: each translator has its own set of features and properties that is why maps and translation setups are not portable
from one translator to the other.
How to do the mapping?
After you define both map segments and elements for input and output you can
use popup menu in the right tree view. Follow these steps:
1. Click on the item on the left tree view
2. Click on the item on the right tree view
3. Press right button on the mouse to get popup menu
4. Click menu item "Map/Unmap".
How is HIPAA supported?
It is supported through map templates. You can choose one and have
map created in seconds. Available HIPAA templates:
EDI X12 - 270 Eligibility, Coverage or Benefit Inquiry
EDI X12 - 271 Eligibility, Coverage or Benefit Inquiry
EDI X12 - 276 Health Care Claim Status Request
EDI X12 - 277 Health Care Claim Status Notification
EDI X12 - 278 Health Care Services Review Information
EDI X12 - 820 Payment Order Remittance Advice
EDI X12 - 834 Benefit Enrollment and Maintenance
EDI X12 - 835 Health Care Claim Payment Advice
EDI X12 - 837 Health Care Claim
We list only most popular templates. There are over 5000 various templates including all EDI X12 for
releases 4010, 5010, 5030, etc.
Is there any restriction on processed file size for Extreme Translator?
We did not put any clear cut file size restriction, however if you
will feed in 300Mbt size file to process it is going to be slow and long
process. So for testing purposes in the mapper we recommend to use files that
are less than 20Kbt in size. That way you will get fast response during testing
and mapping will be rapid. You may also use command line file split utility
that comes in the package. It is capable of splitting huge files into a smaller
chunks.
I have created simple map for Extreme Translator that appears to translate correctly,
but will not perform the database insert.
No errors and the data display shows the elements correctly.
There are some rules that might not be clear from the Map Editor but they
are mentioned in documentation.
1. At least one field in the map should be marked as PrimaryKey in the table.
2. At least two fields should be mapped into the table.
3. PrimaryKey marked field should be mapped.
I have installed Extreme Translator on a server and want to run it via mapped drive or using UNC name.
But whenever I try to run it from the client machine, it fails. It works if I run it via Terminal Server.
The problem is that exe installed on the server is running in a different security zone when running on the network share, a much more restricted one than what it runs under on your desktop.
1. To solve this problem and give it full trust to run programs via Intranet please start command line prompt (cmd.exe) on each client machine.
2. Then run this command in the command prompt:
caspol -m -cg LocalIntranet_Zone -allcode FullTrust
3. It will ask you to confirm it. Type "yes" and press enter.
Now you have given full trust for the .NET based applications on this machine to execute via network on the local Intranet.